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DTSTART:20251102T020000
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DESCRIPTION:Join us for an engaging panel discussion with members of the CM
 A’s Martech Council.&nbsp\;&nbsp\;This virtual event will focus on the imp
 ortance of keeping customer facing systems modern and up to date.&nbsp\;Ke
 y areas that attendees can expect to hear about include:&nbsp\;The potenti
 al for these systems to dramatically change over the next few years due to
  tech advancements\, AI evolution and digital transformation&nbsp\;&nbsp\;
 What impact these changes will have on marketers\, marketing teams\, organ
 izations and consumers in Canada&nbsp\;How teams and organizations can pre
 pare and plan for the future&nbsp\;What future changes will mean for custo
 mer experience and customer service&nbsp\;&nbsp\;&nbsp\;Register now and t
 une in for interesting perspectives and opinions from thought leaders on t
 he CMA’s Martech Council and learn something new to bring back to your tea
 ms and partners.&nbsp\;Registration for this virtual event is open to memb
 ers and non-members.&nbsp\;&nbsp\;Find out what other events are taking pl
 ace during CMA Marketing Week!&nbsp\;
DTEND:20250508T203000Z
DTSTAMP:20260722T180948Z
DTSTART:20250508T190000Z
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SEQUENCE:0
SUMMARY:Thought Leader Panel: The next age of CX: Maintaining Customer Faci
 ng Systems
UID:RFCALITEM639203261887357245
X-ALT-DESC;FMTTYPE=text/html:<p>Join us for an engaging panel discussion wi
 th members of the CMA’s Martech Council.&nbsp\;&nbsp\;</p><p>This virtual 
 event will focus on the importance of keeping customer facing systems mode
 rn and up to date.&nbsp\;</p><p>Key areas that attendees can expect to hea
 r about include:&nbsp\;</p><ul class="bulletList"><li>The potential for th
 ese systems to dramatically change over the next few years due to tech adv
 ancements\, AI evolution and digital transformation&nbsp\;&nbsp\;</li><li>
 What impact these changes will have on marketers\, marketing teams\, organ
 izations and consumers in Canada&nbsp\;</li><li>How teams and organization
 s can prepare and plan for the future&nbsp\;</li><li>What future changes w
 ill mean for customer experience and customer service&nbsp\;&nbsp\;&nbsp\;
 </li></ul><p>Register now and tune in for interesting perspectives and opi
 nions from thought leaders on the CMA’s Martech Council and learn somethin
 g new to bring back to your teams and partners.&nbsp\;</p><p>Registration 
 for this virtual event is open to members and non-members.&nbsp\;&nbsp\;</
 p><p>Find out what other events are taking place during <a href="https://w
 ww.thecma.ca/cma-marketing-week-2024">CMA Marketing Week</a>!&nbsp\;</p>
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