Brand Council
The CMA Brand Council provides thought leadership on key trends and hot topics related to brand strategy for Canadian marketers and agency professionals.
Council Members
Recent Articles Authored by Council

Brand isn’t dead – it just got a side-hustle
This is Part 2 of “The Brand of Brands” blog series from the CMA Brand Council.
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Is branding dead?
There seems to be a rise in people claiming branding to be dead. They point to price and convenience driving purchase decisions and performance marketing driving measurable sales.
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Go for great: Making great work in a volume-obsessed world
With media plans demanding more and more assets, creative execution was reframed as a cost associated with implementing a media plan.
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Evaluating warranty processes: A case study
This case study outlines the timeline, challenges and implications of interacting with the customer service department of a footwear brand, concerning a warranty claim
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Creating powerful brands through CX and EX investment
Investing in customer experience (CX) and employee experience (EX) significantly enhances a brand's power by creating a virtuous cycle of satisfaction, loyalty and advocacy
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Brand value vs. brand equity
This is the third blog in the “Debunking brand myths” series from the CMA's Brand Council.
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