Consumer Protection Law

Issue at a Glance

Multiple jurisdictions across the country are modernizing their consumer protection frameworks.

The CMA provides guidance and resources to help marketers comply with laws and best practice in consumer protection.

CMA’s Consumer Protection Advocacy Initiatives

The CMA has been a leading voice in consumer protection reform, ensuring marketer’s perspectives are brought forward in policy dialogue across the country to ensure a marketplace that protects consumers and enables businesses to be agile, competitive and innovative. We respond to government proposals and initiatives related to a wide range of activities such as loyalty programs, gift cards, and unfair practices, informing policymakers about real-world impacts and unintended consequences of proposed legislation.

CMA advocacy activities include active engagement in Ontario's Consumer Protection Act modernization, including submissions and participation in stakeholder roundtables. Recent recommendations have centered on information disclosure, contract cancellation rights, and unfair practices identification.

Stay informed about developments and the CMA’s advocacy initiatives. Questions? Reach out.